Privacy Policy

Last updated: July 2026

BizProp Co., Ltd. (“we”, “our” or “us”), operating as Thailand Business & Property (“THBP”), respects your privacy and is committed to protecting your personal data.

This Privacy Policy explains what information we collect, how we use and disclose it, how long we keep it, and the rights available to you.

1. Who We Are

Thailand Business & Property is an online marketplace and brokerage platform operated by BizProp Co., Ltd.

THBP allows business owners, property owners, agents and authorized representatives to submit listings for sale or lease and connect with potential buyers, tenants and investors.

For the purposes of this Privacy Policy, BizProp Co., Ltd. is the data controller responsible for personal data collected through the THBP website and related services.

2. Scope of This Policy

This Privacy Policy applies when you:

• Visit or use our website
• Create or manage a THBP account
• Submit or update a listing
• Contact us through a form, email, telephone or WhatsApp
• Request information about a listing
• Sign an NDA, brokerage agreement, consent form or other document
• Make a payment for a service
• Communicate with our team, agents or authorized representatives

3. Information We Collect

We may collect the following categories of information.

a. Personal and Contact Information

• Full name
• Email address
• Telephone number
• WhatsApp number
• Line ID
• Residential or business address
• Job title, company name or organization
• Preferred communication method

b. Account Information

• Account username
• Login and authentication information
• Account status
• Profile information
• Listing and account activity

We do not have access to your password in readable form.

c. Listing Information

• Business or property information
• Business category and location
• Sale price, takeover price or rental information
• Lease details
• Operational and financial information
• Business descriptions
• Images, videos and supporting documents
• Information about licenses, facilities and assets
• Contact and ownership information

Approved listing information and images may be displayed publicly. Confidential information is handled separately as described below.

d. Inquiry and Communication Information

• Messages submitted through contact or inquiry forms
• Emails and other correspondence
• Telephone and WhatsApp communications
• Information requested about a listing
• Viewing or meeting requests
• Notes relating to discussions with buyers, sellers, landlords, tenants, investors or agents

e. Contract and Verification Information

When necessary to provide our services, we may collect:

• Signed brokerage agreements
• Non-disclosure agreements
• Consent forms and disclaimers
• Electronic signatures and signing records
• Identity documents
• Company registration documents
• Proof of ownership or authority to represent a business
• Documents used to verify a seller, owner, agent or authorized representative
• Transaction and service records

Please do not provide sensitive or unnecessary information unless we specifically request it for a valid purpose.

f. Payment Information

We may collect:

• Billing name and address
• Invoice details
• Payment amount
• Payment date and status
• Bank transfer references
• Records relating to service payments

Payments may be processed through banks or third-party payment providers. We do not normally store complete credit or debit card information.

g. Technical and Usage Information

When you use our website, we may automatically collect:

• IP address
• Browser type
• Device type
• Operating system
• Website pages visited
• Referral source
• Date and time of access
• Cookie identifiers
• Basic website activity and error information

4. How We Collect Information

We may collect information:

• Directly from you
• Through account registration and listing forms
• Through contact and inquiry forms
• Through uploaded images and documents
• Through agreements and electronic signing systems
• Through email, telephone, WhatsApp or in-person communication
• From an owner, authorized agent, co-broker or representative
• Through cookies and analytics technologies
• From public sources where collection and use are lawful

When someone provides information about another person, they should have the authority to provide that information.

5. How We Use Your Information

We may use personal data to:

• Create and manage user accounts
• Review, approve, publish and manage listings
• Verify owners, sellers, agents and representatives
• Connect buyers and investors with sellers or owners
• Respond to inquiries and arrange meetings or viewings
• Provide brokerage and related support services
• Prepare and manage agreements, NDAs, consent forms and other documents
• Process service payments and issue payment records
• Send account, listing, approval, expiry and status notifications
• Communicate about requested services
• Provide customer support
• Protect confidential listing information
• Prevent fraud, misuse and unauthorized access
• Maintain website security
• Improve website functionality and user experience
• Analyse website performance
• Maintain business, accounting and transaction records
• Resolve complaints and disputes
• Comply with legal, regulatory and government requirements

We may send promotional or marketing communications when you have agreed to receive them or when otherwise permitted by law. You may unsubscribe from marketing communications at any time.

6. Legal Reasons for Processing

Depending on the circumstances, we may process personal data because:

• It is necessary to provide a requested service or perform an agreement
• You have provided consent
• Processing is necessary to comply with a legal obligation
• Processing is necessary for our legitimate business interests
• Processing is necessary to establish, exercise or defend legal claims
• Processing is otherwise permitted or required by applicable law

Where processing is based on consent, you may withdraw your consent. Withdrawal does not affect processing that took place before consent was withdrawn.

7. Public and Confidential Listing Information

THBP may publicly display approved listing information, including:

• General business or property descriptions
• General location
• Asking price or rental information
• Images approved for marketing
• Business category
• Property or operational details

Unless authorized or required for the service, THBP does not normally display publicly:

• The exact business name
• The exact confidential address
• Private owner or seller contact details
• Identity documents
• Company documents
• Signed agreements
• Non-public financial records
• Confidential documents submitted for verification

Confidential information may be shared with an interested party only when appropriate authorization, verification, consent, an NDA or another suitable process has been completed.

8. How We Share Information

We may share information when necessary with:

• Potential buyers, sellers, investors, landlords or tenants
• Authorized agents and co-brokers
• Property or business owners
• Professional advisers, including lawyers and accountants
• Website hosting, cloud storage and security providers
• Email and notification service providers
• Analytics and website-performance providers
• Mapping and address-service providers
• Banks and payment-service providers
• Government agencies, courts, regulators or law-enforcement authorities
• Other parties when you authorize the disclosure

We require service providers to process information only for appropriate purposes and to apply suitable security measures where required.

We do not sell your personal data.

9. Third-Party Services

Our website and business operations may use third-party services, including:

• Brevo or other email-delivery providers
• Google Analytics
• Google Maps and address autocomplete
• WhatsApp
• Website hosting and cloud-service providers
• Security, spam-prevention and website-protection services
• Banks and payment-service providers
• Social-media platforms when users interact with our content

These providers may process limited information needed to provide their services. Their processing may also be governed by their own privacy policies.

10. International Data Transfers

Some third-party providers may process or store information outside Thailand.

Where personal data is transferred internationally, we will take reasonable steps and use appropriate safeguards where required by applicable data-protection law. Official GPPC guidance similarly treats international transfer safeguards as a separate part of a privacy notice.

11. Cookies

We may use cookies and similar technologies to:

• Keep users logged in
• Maintain website security
• Remember preferences
• Support website functions
• Understand website usage
• Measure and improve website performance

You can control or disable cookies through your browser settings. Some website features may not work correctly when essential cookies are disabled.

12. Data Security

We use reasonable administrative, technical and organizational measures to protect personal data from:

• Unauthorized access
• Loss or accidental deletion
• Misuse
• Alteration
• Unauthorized disclosure

However, no website, communication method or storage system can be guaranteed to be completely secure.

Users should protect their account credentials and should not share passwords or confidential documents through unsafe channels.

13. Data Retention

We keep personal data only for as long as reasonably necessary to:

• Provide our services
• Maintain user accounts and listings
• Manage agreements and transactions
• Comply with legal, tax and accounting obligations
• Handle complaints or disputes
• Establish or defend legal claims
• Protect the security and integrity of our platform

Retention periods may vary depending on the type of information and the purpose for which it was collected.

When information is no longer required, we may securely delete, destroy or anonymize it. Retention and deletion are also addressed as core sections in official GPPC privacy-notice guidance.

14. Your Rights

Subject to applicable law and any lawful exceptions, you may have the right to:

• Request access to your personal data
• Request a copy of your personal data
• Request correction of inaccurate or incomplete information
• Request deletion or anonymization
• Request restriction of processing
• Object to certain processing
• Request data portability where applicable
• Withdraw consent
• Opt out of marketing communications
• Submit a complaint to the relevant Thai personal-data protection authority

We may need to verify your identity before completing a request.

Some requests may be limited where we are required to retain information by law or where the information is needed for contracts, disputes, fraud prevention or legal claims.

15. Marketing Communications

You may unsubscribe from marketing emails by using the unsubscribe option provided in the email or by contacting us.

You may still receive essential service communications concerning:

• Your account
• Submitted listings
• Listing approval or expiry
• Agreements
• Payments
• Security
• Inquiries or requested services

16. External Links

Our website may contain links to third-party websites or services.

We are not responsible for the content, security or privacy practices of third-party websites. You should review their privacy policies before providing personal information.

17. Changes to This Privacy Policy

We may update this Privacy Policy to reflect:

• Changes to our services
• Changes to our data practices
• New technologies or service providers
• Legal or regulatory requirements

The updated version will be published on this page with a revised “Last updated” date.

18. Contact Us

For questions, privacy requests or complaints, contact:

BizProp Co., Ltd.
Operating as Thailand Business & Property (THBP)
17th Floor, Alma Link Building
Soi Chidlom, Bangkok 10330
Thailand

Email: [email protected]